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Privacy Policy – TechSW LTD
TechSW LTD (“the Company”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services.
By accessing our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1. Information You Provide to Us
We may collect the following personal data when you interact with our services:
- Full name
- Email address
- Billing & delivery address
- Phone number
- Payment information (processed securely via third-party gateways)
- Account registration details
- Information provided in support requests
1.2. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device details
- Operating system information
- Cookies and tracking data
- Pages visited and actions taken
- Session duration and usage patterns
1.3. Information Received from Third Parties
We may receive information from:
- Payment processors
- Analytics providers
- Advertising and marketing platforms
2. How We Use Your Information
We use your data for the following purposes:
- Processing and delivering orders
- Providing customer support
- Managing user accounts
- Improving website performance and security
- Enhancing our products and services
- Complying with legal obligations
- Sending marketing communications (only with your consent)
3. Sharing Your Information
We do not sell your personal data.
We may share your information only with:
- Payment processors (e.g., Stripe, PayPal)
- Logistics and delivery partners
- Web hosting and IT service providers
- Analytics and advertising platforms (e.g., Google Analytics)
- Legal authorities when required by law
All third-party partners are required to respect data confidentiality under UK GDPR.
4. Cookies
Our website uses cookies to enhance user experience.
Cookies are used for:
- Website functionality and performance
- Remembering user preferences
- Analytics and traffic measurement
- Advertising and remarketing (only with consent)
You may disable cookies in your browser, but this may affect site functionality.
5. Data Retention
We retain personal data only as long as necessary for:
- Delivering services
- Fulfilling legal and tax obligations
- Resolving disputes and ensuring security
Data no longer required will be securely deleted or anonymised.
6. Data Security
TechSW LTD uses industry-standard security measures, including:
- SSL/TLS encryption
- Firewalls and malware protection
- Access control systems
- Regular security audits
While no system is 100% secure, we implement the highest practical standards to protect your information.
7. Your Rights (UK GDPR)
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time
- Manage cookie preferences
To exercise your rights, contact us at: info@techswltd.com
8. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a new “Last Updated” date.
You are encouraged to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
📩 Email: info@techswltd.com
🏢 Company: TechSW LTD
🌐 Website: https://techswltd.com